Auction Support

Auction Access

• What is the AuctionACCESS Membership fee and who is responsible for paying it?
• AuctionACCESS used to be free for dealers, why did it change?
• How do individuals pay to renew their membership?
• I’m an owner/officer and can’t recall who is authorized as a rep under my dealership and I’m sure some of them no longer work for me. How can I manage this information?
• How are renewals being sent out to existing individuals?
• I’m an owner/officer of a dealership. Can I pay for all the authorized individuals on my account at once?

Auctions

• 166 Auto Auction
• America's Auto Auction Austin / San Antonio
• America's Auto Auction Boston
• America's Auto Auction Dallas
• America's Auto Auction Detroit/Toledo
• America's Auto Auction Greenville

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Links

• Get the Universal Auction Support App!
• Auction Access
• Fast Support - Remote Login

Online Technology Support

• Why am I not getting a response when I send a chat message?
• A Tour of AWG Simulcast
• How do I rep vehicles on Edge Simulcast?
• A Tour of Edge Simulcast (Includes Video)

Frequently Asked Questions

• The auction I need help with is not listed.
• Why can't I bid?
• What time can I pick up my vehicle?
• Has the auction started?
• How can I request a credit limit increase?
• How can I manage my purchases?

See all 11 articles